Refund policy

Returns and Refunds

For product safety and quality reasons, opened bottles are not eligible for ordinary returns.

Damaged or defective products

If your bottle arrives damaged before you open it, or you discover an issue with the contents, please contact our support team so we can review your case. The restriction on returns of opened bottles does not prevent you from reporting a problem with the contents.

Email support@morrolabs.com and include:

• Your order number.
• The reason for your refund request and a description of the issue.
• Clear photographs of the product, packaging, and any damage or other relevant evidence.

Our team will review the information and contact you with the next steps. Please contact us before sending any product back. Each request is reviewed based on the circumstances and evidence provided.

This policy does not limit any rights you may have under applicable consumer protection laws.